Training in Performance Appraisals

Evaluating performance is the process of assessing an employee's job performance and productivity and poor performance reviews can lead to tense employee-manager relationships. An annual performance review places all employees on an equal playing field and allows the managers of the business to see which employees are creating the most value for the company. The responsibility for ensuring that performance evaluations are structured and used effectively almost always sits squarely on the shoulders of human resources personnel. They are in charge of ensuring that performance reviews are executed in a non-discriminatory fashion to avoid any disturbance in the work place and play an important role in performance evaluations by ensuring that the process is fair, accurate and managed appropriately. Performance assessments can create benefits for management and employees through improving performance, but can also be a stressful, so they must be carefully implemented. The assessment is conducted utilizing previously established criteria that align with the goals of the organization and the specific responsibilities of the employee being evaluated. There are many methods of performance evaluation, such as objective production, personnel, and judgmental evaluation. Effective use of performance-evaluation systems includes the selection of the best evaluation method(s) and effective delivery. The outcomes of performance evaluation can include employee raises or promotions, as well as employee improvement through identifying weaknesses.

Performance evaluation system being invaluable tool for small businesses is done by calculating the percentage of employees that receive top rankings by gender, age and any other applicable criteria. Previous performance reviews can then be used as a scorecard for employee progress and can be accessed to assess promotions. When horribly flawed, performance evaluations can be costly, time-consuming, and may provide employees with damning evidence for an employment claim of some kind, such as discrimination or retaliation. When designed and implemented correctly, employee performance evaluations can help keep the worker and the company focused, avoid potential problems down the pike through increased communication, inspire and reward employees for their achievements, improve employee morale, help arrive at decisions regarding compensation adjustment, and provide a documented history for succession planning or a legal defense for corrective discipline actions with problem employees.

Our Topics Include

  • Meaning of Performance Appraisals
  • Performance Appraisal Process
  • Principles of effective appraisals
  • Communicating performance objectives
  • Writing SMART performance objectives
  • History & origin of Performance Appraisal
  • Objectives of Performance Appraisal
  • Benefits of Performance Appraisal
  • Performance Appraisal Rating Factors
  • Traditional methods of Performance Appraisal
  • Modern Methods of Performance Appraisal
  • 360 Degrees Performance Appraisal
  • Performance appraisal documentation and follow up
  • Reviewing internal performance appraisal documentation
  • Providing follow up to the appraisal and frequency
  • Approaches to Performance Appraisal
    • Administrative approach
    • Developmental approach
  • Performance Appraisals and Job Analysis Relationship
  • Objectives of Performance Appraisals
  • Traditional and Modern approach to Appraisals
  • Past Oriented Methods
    • Rating Scales
    • Checklist
    • Forced Choice Method
    • Forced Distribution Method
    • Critical Incidents Method
    • Behaviorally Anchored Rating Scales
    • Field Review Method
    • Performance Tests & Observations
    • Confidential Records
    • Essay Method
    • Cost Accounting Method
    • Comparative Evaluation Method
    • Ranking & Paired Comparisons
  • Future Oriented Methods
    • Management By Objectives
    • Psychological Appraisals:
    • Assessment Centers
    • 360-Degree Feedback:
  • Performance Appraisal Biases
    • First Impression (primacy effect)
    • Halo Effect:
    • Horn Effect
    • Excessive Stiffness or Lenience
    • Central Tendency
    • Personal Biases
    • Spillover Effect
    • Recency Effect
  • Handling Employees after Performance Appraisals
  • What should be rated?
  • How to structure a REVIEW FORM?
  • 360 Degree Feedback